Don't hesitate to get in touch with us anytime you have a question about Therap, or facing problems in using any feature or module! Here are the contacts of our friendly support staff:
Maureen NoonanSenior Training & Implementation SpecialistMaureen@therapservices.net
Kara CandeloriSenior Training & Implementation Specialistkara@therapservices.net
Stephen FlaniganTraining & Implementation Specialiststephen@therapservices.net
Allison DudoAssistant Director of Training
Justin BrockieChief Operating OfficerJustin@therapservices.net
Feel free to contact us via our office phone: 203-596-7553
Fax: 203-757-5116 Email us at Support@therapservices.net
Therap Services, LLC.
562 Watertown Avenue, Suite 3 Waterbury, CT 06708-2240 |
Welcome to Therap Services!
Delaware is the first state that began using Therap statewide to improve the quality of their services! Therap will provide all agencies in Delaware a more systematic and paperless means of sharing information. Both DDDS and Therap welcome any feedback on ways to improve the process and encourage you to try the Delaware Specific Training Materials.
Register your agency with Therap ServicesThis is the first step you will need to take. To register with Therap, all agencies are required to complete a Provider Self Provisioning or PSP, which will require entering some basic agency information like address and phone numbers, and identifying who will be your agency's Provider Administrators (PA). The total process of PSP is explained in a document available here. 
Vanessa DeloachAssistant Director of Community ServicesDivision of Developmental Disabilities Services, DE "Therap is an efficient and easy way to record and keep track of the various data that providers have to deal with everyday. It saves them a lot of time and staff seem to love it." Delaware Specific Training MaterialsQuick Guides:There are quick reference guides to help with the setup, start up and day to day use of various Therap applications. These 1 to 2 page documents provide users with overviews and quick summaries of processes that they can glance over while working with the system. Delaware DDDS Attendance Tracking:Walkabouts:Learn more and test your knowledge on Therap applications. The animated walkthroughs guide you through different steps in using particular Therap applications and scores your moves.
Tutorials:Animated flash tutorials are available for users to help train themselves on the different Therap modules. These animated tutorials take you through the different stages of various applications and demonstrate how to use Therap's tools effectively. Therap National Provider Administrator ConferenceFebruary 2-4, 2010, Fishkill, New York Therap Services is excited to announce a conference - Therap Services Provider Administrator Conference in New York from February 2-4, 2010 in Fishkill, New York. The Conference will feature multiple interactive sessions and workshops focusing on the services provided by Therap. The conference will be an opportunity for the Provider Administrators to learn to efficiently manage and use the Therap system for handling day to day documentation, reporting and communication needs of the agency. View details |
Go through the following automated training materials which cover the basic modules of the Therap system:
You can also Download the Automated Training for writing on CDs!
Download and keep these forms for times when you do not have immediate access to an Internet connection. Simply take a printout and copy the relevant information onto one of these forms and transfer the data onto an online form later.
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